Privacy Statement – REF FM Foundation

Effective Date: 1 May 2025

At REF FM Foundation, we value your privacy. This Privacy Statement explains how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are
REF FM Foundation is a non-profit organization dedicated to community media and refugee empowerment through radio. Our registered office is located at:
Billitonstraat 11
2585TX
Den Haag
The Netherlands

2. What Personal Data We Collect
We only collect personal data that is necessary for our activities. This may include:

  • Name and contact information (email, phone) when you contact us directly

  • Media contributions (e.g., interviews, voice recordings) only with your explicit consent

  • IP addresses and basic analytics when you visit our website (only if consented via cookies)

3. Legal Basis for Processing
We process your data on the basis of:

  • Your consent (for example, when signing up for updates or contributing to programs)

  • Our legitimate interest in running and improving our community services

  • Legal obligations (where applicable)

4. How We Use Your Data
We use your personal data to:

  • Respond to your questions or requests

  • Improve our content and services

  • Share stories and voices responsibly (with consent)

  • Report to donors or partners (only in anonymized or aggregated form)

5. Data Sharing and Transfers
We do not sell or rent your personal data. We only share it with:

  • Trusted service providers who assist us with hosting, analytics, or broadcasting (under strict confidentiality agreements)

  • Legal authorities, if required by law

6. How We Protect Your Data
We implement appropriate technical and organizational measures to protect your data, including secure servers, access controls, and data minimization principles.

7. Your Rights Under GDPR
You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Withdraw consent at any time

  • Request deletion of your data (unless legally required to retain it)

  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at [Insert Email].

8. Retention Period
We retain personal data only as long as necessary for the purposes described above or as required by law.

9. Cookies and Website Analytics
Our website may use cookies to improve user experience. You will be asked to consent before any non-essential cookies are placed. For more details, please consult our Cookie Policy.

10. Updates to this Privacy Statement
We may update this statement occasionally to reflect changes in law or our operations. The latest version will always be available on our website.